A Gentle Note on Our Policy
At Shelouette CEO, every piece is crafted with great care and intention.
As part of our commitment to mindful production and limited releases, we kindly offer exchanges only, in the spirit of ensuring you find the piece that feels truly right.
Exchange Guidelines
- Exchange requests must be submitted within 3 days (72 hours) of receiving your order.
- Items must be returned unworn, unwashed, and unaltered, in their original condition and packaging.
- Customers are kindly responsible for shipping costs associated with exchanges.
Kindly Note
– As each piece is made in limited quantities, we are unable to process refunds or returns.
– We currently do not offer exchange services for international orders.
For any inquiries, our team is always ready to support you with care.
Reach us at: concierge@monicaardhea.com